AIDA occupies the first place in Germany's largest service ranking once more and has been recognized with the golden seal in the area of service quality. AIDA prevailed over nine other cruise lines to achieve the highest value in customer service experienced in the cruise industry.
"For us, this award represents at the same time an incentive and a commitment, since we want to continue to inspire our guests again and again with high quality, perfect service, and an unforgettable vacation experience," Michael Ungerer, President AIDA Cruises, said.
AIDA represents a casual, restful, and at the same time active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet distinguish themselves with their especially varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing gastronomy experiences, and comfortable staterooms.
With the ships of the new generation, which will be put into service in 2015 and 2016, AIDA will offer its guests more service, more space, and more individuality than ever before. During the maiden voyage of AIDAprima, guests will embark on a world tour from Japan to Hamburg. The ship will depart from the Hanseatic city all year round touring great metropolises.
The Service Champion award is given by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey contains a total of almost 1 million customer opinions on over 1,500 companies from 182 industries.
AIDA is the Service Champion 2013
AIDA Students venture out to Sea with Sail Training Ship "Großherzogin Elisabeth"
The sail training ship "Großherzogin Elisabeth" landed back in Rostock just yesterday. Twenty-five…
AIDA Night of the Proms 2013
Die Top-Stars für die AIDA Night of the Proms 2013 stehen fest: Morten Harket von A-ha, Amy…
AIDA Night of the Proms 2013
The top stars for the AIDA Night of the Proms 2013 have now been confirmed: Morten Harket of A-ha,…
AIDA Recognized for Environmentally Friendly Fleet Management with the Green Fleet Award
The cruise line cuts CO2 emissions by 1.7 tons per car annually with car sharing
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